The Role

You will be joining a busy and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference.

We are looking for a committed individual with strong communication and excellent negotiation skills. We invite people who share our passion, commitment, and enthusiasm. 

• You will allocate temporary accommodation and ensure agreements are signed with tenants for all Temporary Accommodation types, in accordance with Richmond and Wandsworth’s Temporary Accommodation policy, guidance and procedures.
• Providing appropriate information, advice and guidance to vulnerable applicants with a focus on managing customer’s housing expectations.
• Ensuring properties are allocated and agreements signed with tenants as quickly as possible so that void turnaround times are kept to a minimum.
• Setting up tenancies and accounts for the properties allocated.
• Carry out home visits to clients in temporary accommodation.
• Managing clients in temporary accommodation including issuing warning letters and Discharging Interim and Full Housing Duty.
• Will work closely with the local authority Rough Sleeper Specialists, TA managers and Housing Options leads to ensure appropriate housing advice and assistance is provided in line with current legislation and council policies.  This will include rough sleeper placements, TA move on, Housing First nominations and management. 
• Will oversee all, temporary accommodation and Rough sleeper placements.

36 hours Monday- Friday – flexible working can be considered.

• Must have access to a vehicle or be able to use public transport and carry out property inspections in line with current guidance and law

In return, we can offer you working arrangements that will enhance your work-life balance.  These include 36 hour working week (Full Time), working from home (depending on service needs) and a generous holiday allowance, 32 days plus bank holidays.  In addition, we offer a range of staff benefits membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

Closing Date:  Sunday 17 December 2023

Shortlisting Date: W/C Monday 18 December 2023

Interview Date: TBC

Please note that these dates are only indicative at this stage and could be subject to change.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils