The Role

Our Apprenticeship scheme provides a perfect way to earn a wage while you gain vital work experience and a nationally recognised qualification. You will be fully supported and mentored through your apprenticeship and be given protected time to complete your course work. When you’ve finished, we’ll help you in your next steps.

Apprenticeship Job Role

To provide finance support to the Children’s Services Transactional Team to assist with:

• Team Inbox Management: Distribute invoices and financial assessments received in the mailbox to the correct team member. Responsible for forwarding invoices that relate to the Business Support Service to them to  generate Purchase Orders.
• Receive and make Phone calls: These could be suppliers, providers of childcare, foster carers and social workers and other internal and external stakeholders.
• Final Stages: To complete the final stage of the assessment process by updating the Mosaic financial record and the payees record along with the staggered review spreadsheet.

Specific Duties and Responsibilities

• Request the set up of new organisations on Mosaic and Integra, providing validated evidence to enable the team to pay invoices.  Amend existing supplier and payees bank details and records as required.
• Take phone calls from carers, providers, and  Business support staff regarding non-payment of invoices or answering queries regarding a payment process to ensure payments are made without delay.
• Allocate invoices, notification forms and requests for payments via the teams’ mailboxes to the correct staff member allocated to that task.
• Assist with the validation of information held withing the team, such as payment cycle release, staggered review dates for assessments.
• Use Mosaic to identify payment dates and to ensure that payments are scheduled to be released on time to avoid any financial issues for families caring for vulnerable children. Set deadlines to ensure that priority payments are made on time.
• Assists with and undertakes projects as required within the team to achieve successful delivery of implementation where needed.
• Contribute to discussions at team meetings bringing creative ideas and new initiatives to help the team with efficiencies
• Generate Purchase Orders on Mosaic to the correct provider/supplier using accurate budget codes and rates of payments
• Match invoices to purchase orders to enable payments to be made checking that authorisations and codes are correct. Take the lead in solving any problems identified, communicating this to other staff
• Arrange Team Meetings and take the minutes
• Work with the assessment officers to undertake the final stage of the assessment process by amending services on Mosaic to match the outcome of the assessment.
• Other duties as required by the Deputy Finance Team Manager
• Producing Tracker and management information to support any legislative or benefit changes which affect payments and decision making. Use pivot tables and charts where needed. Prepare for release the International Special Guardianship Payments.

Generic Duties and Responsibilities

• To contribute to the continuous improvement of the services of the Boroughs of Wandsworth and Richmond.
• To comply with relevant Codes of Practice, including the Code of Conduct and policies concerning data protection and health and safety.
• To adhere to security controls and requirements as mandated by the SSA’s policies, procedures and local risk assessments to maintain confidentiality, integrity, availability and legal compliance of information and systems
• To promote equality, diversity, and inclusion, maintaining an awareness of the equality and diversity protocol/policy and working to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected.
• To understand both Councils’ duties and responsibilities for safeguarding children, young people and adults as they apply to the role within the council. 
• The Shared Staffing Arrangement will keep its structures under continual review and as a result the post holder should expect to carry out any other reasonable duties within the overall function, commensurate with the level of the post.

Additional Information

This is a development opportunity for an enthusiastic individual with IT skills to take their first step on the career ladder. The successful candidate will be supported by experienced staff and provided with regular supervision.

You will have:

• Basic keyboard skills, use of Microsoft Office, email & Outlook Calendar and the internet
• Good communication skills, including the ability to take and give simple messages, to communicate effectively verbally and in writing with a range of people and to take down telephone messages clearly and accurately
• Good interpersonal skills and proven experience of dealing effectively, politely and diplomatically with people, both face-to-face and on the telephone.  
• Able to understand & respect the importance of confidentiality, both within & outside the workplace
• Ability to work flexibly and co-operatively with colleagues in a team, asking for and giving support as needed
• Able to understand the importance of being punctual & the impact absence has on the effectiveness of the team
• Knowledge of customer care, able to deal professionally with customers.
• An understanding of the importance of equality and diversity and health and safety in the workplace  

The successful candidate will be surrounded by experienced staff who will provide close support.

You will be working towards a Business Apprenticeship Level 3 Standard. If you do not hold GCSE A-C/9-4 in maths and English then you will be required to undertake the Functional Skills Level 2.

For more detail please see the attached Job Specification

Eligibility Requirements:

• Must be 16 or over
• Must have lived or worked in the UK/EU for the last 3 years
• Must not be enrolled in full-time education or enrolled on any other funded courses.

Interested in finding out more or looking to apply, please email your CV to Jackie Brown:

M: 07557863654

E:  apps@richmondandwandsworth.gov.uk

*Please do not apply through the website - we are only accepting CV's via email*

Richmond and Wandsworth Councils