Business Rates Inspector
About Us
Job Title: Business Rates Inspector
Salary Range: £35,391 – £42,888 per annum
Permanent – Fulltime (36hours)
Location: London Boroughs of Richmond & Wandsworth
Other essential information: Office based and remote working
We are seeking to appoint two proactive and knowledgeable Business Rates Inspectors to join our Finance Directorate within the Better Service Partnership. This is an exciting opportunity for someone with strong investigative and analytical skills to support the accurate assessment and maintenance of the Council’s Non‑Domestic Rates (NNDR) taxbase.
As a Business Rates Inspector, you will be responsible for carrying out property inspections, identifying changes that could affect liability, and ensuring that the Council’s records are precise, up to date, and fully compliant with legislation. Your work will play a crucial role in supporting income collection and ensuring businesses are charged correctly.
About the role
You will be an enthusiastic and confident professional with a solid understanding of Business Rates legislation and the practical application of NNDR processes. You will bring:
- Experience working within Business Rates, property inspection, valuation, or a similar regulatory role
- Strong communication skills, with the ability to liaise professionally with businesses, agents, and stakeholders
- Good investigative and observational skills, with the confidence to carry out site visits independently
- Accuracy and attention to detail when reviewing property data, plans, and records
- Ability to manage a varied caseload and meet deadlines with minimal supervision
- A proactive, solution‑focused approach to identifying taxbase growth and ensuring compliance
- Competence in using relevant systems, mapping tools, and digital devices for recording inspection outcomes
Essential Qualifications, Skills and Experience
- Carrying out inspections of commercial properties across the London Boroughs of Richmond-upon-Thames and the London Borough of Wandsworth to verify Business Rates liability
- Identifying new builds, alterations, and changes of use that may affect NNDR charges
- Maintaining accurate property records and ensuring compliance with statutory requirements
- Working collaboratively with the Valuation Office Agency (VOA), Planning, Building Control, and other internal teams
- Creating and serving Completion Notices were appropriate.
- Analysing site information, plans, and GIS/mapping data to support assessments
- Providing clear guidance to ratepayers and stakeholders on liability, reliefs, and legislation
- Supporting wider taxbase growth and service improvement initiatives
Indicative Recruitment Timeline:
Closing Date: Sunday 05th April 2026
Shortlisting Date: W/C 06th April 2026
Interview Date: TBC
We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.
Useful Information
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Richmond and Wandsworth Councils