The Role

We seek a dynamic, multi-tasking, Print Services Officer, with a good eye for detail and excellent customer facing skills for this fast paced SSA Facilities Management Team.

This is a newly created service that brings a fresh approach to Facilities Management operating across both Richmond and Wandsworth councils.

The successful applicant will be responsible for providing a professional and efficient, full document production, design and postal support service.

You will be responsible for in-house printing, quality control along with a full postal service liaising with both internal and external customers.
In addition to this, the successful applicant will provide support to the wider Facilities Management team as necessary including managing and maintaining accurate records. They must be able to demonstrate excellent communication skills and an ability to work in a flexible and co-operative approach to changing business needs.

You will be reporting to the FM Operations Manager and you will be part of a supportive, energetic team, working together to address the challenges in this fast paced, varied and exciting environment. You will need to demonstrate experience of working within a pressurised environment, able to prioritise a hectic workload.

Duties will include but not be limited to;

• Use of digital print production and finishing equipment, postal despatch equipment
• Provision of a bespoke customer experience for print production and design quality control
• Dealing with customer enquiries by telephone, email and face to face
• Provide administrative support across the wider Facilities Management Team

In return, we can offer you working arrangements that will enhance your work-life balance.  These include 36 hour working week (Full Time), working from home (depending on service needs) and a generous holiday allowance, 31 days plus bank holidays.  In addition, we offer a range of staff benefits such as Performance Related Pay, membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

Closing Date:  22nd March 2019

Shortlisting Date: 27^th March 2019

Interview Date: w/c 1^st April 2019

Please note that these dates are only indicative at this stage and

could be subject to change.

Richmond and Wandsworth are currently reviewing our pay, reward and benefits framework, in partnership with Trade Union colleagues. We are developing different options that make sure we have a fair and transparent system in place.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils