About Us

Job title:       Trainee Pensions Officer

Salary:          £25,998 - £33,316 per annum

                      Permanent - Fulltime

Hours:           36

Location:       Wandsworth

• Do you want to make a real difference to individuals saving for their retirement?
• Do you have strong numerical skills and work well as part of a team?
• Are you interested in starting a career working in pensions?
• Would you like to study for a finance qualification?

If you have answered “yes” to these questions then the Pensions Shared Service would love to hear from you.  As a Trainee Pensions Officer, you will learn about and process a wide range of major pension scheme member events including retirements, transfers and discover the legislation that govern these processes.   You will communicate with pension scheme members on the phone and by email and apply your knowledge and expertise to help answer their questions 

No previous experience of pensions administration is needed – if you meet the essential criteria in the job profile including English language and mathematics skills – we will invite you for an online assessment test to see whether you are suited to the role.  If you are then selected for an interview you will be asked questions relating to the ‘Brief Guide to the Local Government Pension Scheme’ which is included in the application pack.

We will support you in your development by providing you with relevant training on an ongoing basis. Additionally, you will have the opportunity to study towards a nationally recognised qualification for retirement benefit professionals administered by the Local Government Association and Pensions Management Institute (PMI).  

Dependent on the needs of the service we can assist you with your work-life balance by offering flexible working.  

We are based in Wandsworth and deliver the administration of the Local Government Pension Scheme for five London boroughs: Camden, Merton, Richmond, Waltham Forest and Wandsworth. The Service is delivered by two teams: Benefits and Data Management/Communications. You will be assigned to one of the teams but will be expected to work flexibly between teams.  

Equality Statement

 Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone.  We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way deliver services.

We are pleased to be a Disability Confident employer. 

Indicative Recruitment Timeline 

Closing date: 12 June 2025

 Test date: Tests will be held in the week commencing 16 June 2025 via Microsoft Teams

 Interview date: Interviews will be held on 26 June 2025 in person

Useful Information

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. 

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. 

Richmond and Wandsworth Councils